Refunds & Returns Policy

Benestar Sandals Australia handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.   Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Benestar Sandals Australia.


Please contact us at as soon as possible along with photographic evidence of the fault so we can assess. 

Please be sure to read Care Instructions to maximise the life of your Avarcas.